Corretora falhou e você teve prejuízo? Pode ser caso de ressarcimento

Dinheiro de volta!

[{"selector":"#anim-914d63a2-d335-440c-b8c8-6f02ea26c193","keyframes":{"opacity":[0,1]},"delay":300,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-69f96fec-a283-4ce9-be0a-5d11df679e32","keyframes":{"opacity":[0,1]},"delay":0,"duration":1200,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] Veja quando os investidores têm direito a ressarcimento por falhas das corretoras.

Em 2021, cerca de R$ 1,4 milhão foi ressarcido a investidores, um volume 46% maior do que o pago no ano anterior.

[{"selector":"#anim-c2e46123-8bee-4679-adc4-402418a1efab","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}]

A soma mostra que os investidores estão mais conscientes quanto aos seus direitos quando a corretora falha e lhes causa prejuízos.

[{"selector":"#anim-7e7245a5-0b34-4b7f-a0b6-ecd70b8d2b41","keyframes":{"opacity":[1,1]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] [{"selector":"#anim-e0dfe622-9181-48ac-a3b1-1c7a92827568","keyframes":{"transform":["scale(3)","scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}]

Veja quando o investidor tem direito ao ressarcimento?

[{"selector":"#anim-dead5594-610c-4c55-a499-08bd5f64d7ca","keyframes":{"opacity":[1,1]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] [{"selector":"#anim-a6cb2742-c302-491b-ad56-547f837f3302","keyframes":{"transform":["scale(3)","scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] Seta

Em caso de falha na transação porque a plataforma da corretora apresentou instabilidade, desde que se prove o prejuízo à carteira.

[{"selector":"#anim-cd5b8404-1e0c-40a4-93a3-99a49f0a6913","keyframes":{"transform":["translate3d(-115.87301%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-9e2eb5e0-0d5c-46f9-b3ea-8a38e400425d","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-8e555723-fa29-4de5-9abf-125b8cf00f87","keyframes":{"transform":["scale(0.15)","scale(1)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"forwards"}] 1

Execução infiel de ordens de compra e venda - quando o intermediário cancela indevidamente a ordem e encerra posição no ativo.

[{"selector":"#anim-959804ae-cc23-4527-91d8-8d523736df91","keyframes":{"transform":["translate3d(-114.77988%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-7166f295-5be3-4101-a952-65ba7a3fec78","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-1d7be46f-8ab5-4a7f-bcae-1087f7ff7084","keyframes":{"transform":["scale(0.15)","scale(1)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"forwards"}] 2

Quando o investidor faz uma operação inadequada ao seu perfil sem saber disso, porque a corretora não sinalizou o erro.

[{"selector":"#anim-9b802ade-4814-4cbf-8f77-5f02fc5da5dd","keyframes":{"transform":["translate3d(-115.47987%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-fb541738-451b-42da-be84-25f59e5ce471","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-b8eb1c4e-68ad-45b8-a384-d1cc961ebf78","keyframes":{"transform":["scale(0.15)","scale(1)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"forwards"}] 3

Quando a corretora vende um ativo sem autorização e priva o investidor de ter ganhos mais vantajosos.

[{"selector":"#anim-2541333e-0f24-4bbe-811c-c69b208b461f","keyframes":{"transform":["translate3d(-113.62229%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-ffe99e46-34ab-40bc-8404-af7afae1441e","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-52ebbd84-fb35-45fd-8e29-3dd397a22cac","keyframes":{"transform":["scale(0.15)","scale(1)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"forwards"}] 4

Se a corretora entrega ao investidor ativos ilegítimos ou de circulação restrita

[{"selector":"#anim-83a91d7a-160a-4f85-b1e1-4e43748404c1","keyframes":{"transform":["translate3d(-113.00309%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-c7490f92-57d9-4f36-8b36-61bb2018eff2","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-a5bfa026-d5e6-4e57-95e1-6b8dbfeb695c","keyframes":{"transform":["scale(0.15)","scale(1)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"forwards"}] 5

Em casos de intervenção ou decretação de liquidação extrajudicial dos ativos pelo BC

[{"selector":"#anim-cae9b445-88bb-4934-abb3-43d3df5160b6","keyframes":{"transform":["translate3d(-113.00309%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-26181350-7868-497a-a866-33702665c0f8","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-167ffdd4-4cf6-42f0-9ff8-c843d027a05e","keyframes":{"transform":["scale(0.15)","scale(1)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"forwards"}] 6

Por fim, se a corretora encerrar suas atividades.

[{"selector":"#anim-03cc0a77-8d7a-4d15-826a-4e324021d9d9","keyframes":{"transform":["translate3d(-113.31269%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-9e453ce5-7629-4d6f-a45b-bb6daa976206","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-3c96db55-cdf3-40b2-a8de-8a007bbc3cdf","keyframes":{"transform":["scale(0.15)","scale(1)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"forwards"}] 7

Como solicitar ressarcimento

[{"selector":"#anim-8efa73d3-1a16-42f5-bb51-6f1a228ad3d5","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-769a9240-badd-4a10-bc67-2a0f7559f7ce","keyframes":{"transform":["translate3d(0px, -155.02137%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}]

Dentro do prazo de 18 meses depois que ocorreu o prejuízo, o investidor deve entrar no site da BSM, órgão da CVM que atende os ressarcimentos, e registrar a ocorrência.

[{"selector":"#anim-a3019122-dc08-4707-9de7-2000bcb0ecf2","keyframes":{"transform":["translate3d(-115.17027%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-6d063dc8-c282-4240-9372-2fbe80e3617e","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-1f0a8ae3-f6ba-4820-b26c-46024df27116","keyframes":{"transform":["scale(0.15)","scale(1)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"forwards"}]

[{"selector":"#anim-e84c77d1-f3e6-4093-8e5d-8eccf555fbce [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(0%, 0, 0)","translate3d(0%, 0, 0)"]},"delay":0,"duration":5000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] Arrasta para cima!